Microsoft Customer Relationship Management (CRM) provides
organizations with technologies, business applications, and best practices that
help them sell, market, and service their products and services. Microsoft CRM
provides a unified view of customer information and interactions through
integrated sales, marketing, and customer service features. This approach
enables organizations to share information, accelerate sales, identify new
revenue opportunities, and deliver more consistent customer service. CRM
Workgroup includes and supports a maximum of 5 user licenses. If additional CALs
are needed, please purchase either CRM Professional or Enterprise Server with
the appropriate CALs.
Microsoft Software Assurance is a maintenance offer that helps your
organization get the most from Microsoft software through a broad range of
benefits. From deployment planning and staff training to product support and
software upgrades, Software Assurance benefits help you increase worker
productivity, accelerate organizational performance, and realize a return on
your software investment faster. Software Assurance coverage is available for
two years or until the end of the term of Open License authorization number,
whichever comes first.
Microsoft Open Licensing allows the ability to purchase under the same
authorization number for two years.